Which payment methods do you accept?
Lelly Lou Designs accepts the following forms of payment for online purchases:
Please note that your billing address must match the address on your credit card statement. At this time we do not accept Lelly Lou gift cards.
When will my credit card be charged?
The transaction will be charged to your credit card after we have verified your card details, received credit authorisation, confirmed availability and prepared your order for shipping.
Your credit card will not be charged at the time you submit your order but will be authorised for verification purposes.
Can I use multiple methods of payment?
At this time we only accept one (1) form of payment per order.
Is GST included in the final price and how do I claim GST back?
All prices include GST. At this time we are unable to provide a tax-back service for any of our online customers.
My order has been declined. Do I need to place a new order?
If you have received an email from us informing you that your order has been declined, please contact us via email at firstname.lastname@example.org
Please note we are available Monday - Saturday from 9.00AM-6.00PM EST.